How do you select vendors? Can I use my own?

A discussion of how GTL selects its repair vendors, and how a property owner can get one of their own preferred vendors approved.

 

 

GTL does not have an in-house maintenance company or a "sister company" that is owned by us as many property management companies do. We feel that that can be a conflict of interest in not getting owners the best price on repairs, and we also think it's not fair to the owner or tenant, as that isn't our core competency. A general contractor with decades of experience is far better equipped to provide you with the best repair service. Real estate brokers who try to "do it all" are venturing outside of their expertise, and we don't want to do that.

Instead, we require outside vendors to bid on our business. Because we manage so many houses, we're able to get volume discounts for our clients, even from the best vendors in the area. Here are the things we look for in a vendor:

  • Appropriate licensing for the kind of work being done
  • General liability and workers' compensation insurance - this protects both you and us
  • Quality work
  • Competitive prices
  • Prompt service
We strongly recommend the use of our approved vendors, as we've been working with most of them for many years and have a great working relationship with them. They will provide you with a great price while getting the work done quickly and to a high standard.
That said, unlike some companies, we do not require you to use our vendors. If you have your own vendors who you like, and they meet all of the above requirements, then we are happy to consider them, and generally approve them unless we have had a bad experience with them in the past. If you would like to request the use of your own vendor, it must be done so before the work order has been submitted. If we have already received a work order for the property and something needs to be repaired, it's too late at that point to request the use of your preferred vendor. You must have them on file with us ahead of time. To submit your request, fill out this form and we will get to work on screening the vendor.