If you got a bill that the tenant should have paid, here's how to submit it to GTL so that we can take care of it.
Whether it's because the tenant just didn't put the utilities into their name like they were supposed to when they moved in, or just because the utilities have to stay in your name due to an HOA rule or a shared meter, sometimes you find yourself in a situation where you need to get a utility bill that you received charged to the tenant or paid out of your account with GTL.
When this happens, GTL has a standard form for you to fill out to make this request. Please do not just email the bill to GTL, because we can pretty much guarantee that it will slip through the cracks that way and not get charged to the tenant. Using the form will guarantee that our checklist is generated to make sure the utility bill is handled properly and billed to the tenant as needed.