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Frequently asked questions from our owner/landlord clients.
What happens after an eviction is filed against my tenant?
What is the Owner Benefit Package?
How do I interpret my monthly owner statement?
How soon can I get my keys after the tenant moves out?
I'm terminating management; when can I or my new broker get the tenant's information?
Can I have a copy of the Tenant & Property Performance Report (TPPR)?
Can I get a paper check mailed to me instead of a direct deposit for my owner payments?
How can I get a special inspection done on my property?
When will I get my final statement & deposit after closing my account?
How do I opt out of the Owner Benefits Package?
How can I get paper copies of documents mailed to me?
I opted out of the Owner Benefits Package; can I opt back in now?
How can I downgrade my property management pricing plan?
Can I cancel my notice to terminate management of my property?
How do I switch between portfolios in my Owner Portal?
Where can I find my annual owner statement?
I want a new tenant. What do I need to do?
What is Revolution's client satisfaction guarantee?
Why can't I speak with my tenant myself?
Can I get Revolution to pay my property taxes for me?
What happens if my tenant doesn't pay the rent on time?
How can I terminate my management agreement?
Can I terminate my tenant's lease early?
Can I list my property for sale with another broker while Revolution is managing it?
How do I get reimbursed for pet damage?
Who should you contact with questions or issues with your rental property?
What is the Pet Damage Guarantee?
Why Do I Only Get an Invoice from Revolution Rental Management and Not From the Vendor?
Do you rent to tenants who have restricted dog breeds?
Do you accept Section 8?
Will you work with home warranties?
Using Your Owner Portal
What is SureVestor Landlord Insurance?
Which insurance carriers will list Revolution Rental Management on a landlord's policy?
How do you select vendors? Can I use my own?
Can you get multiple quotes for my repair?
Can I make a contribution to my owner account using a credit card?
I received a utility bill for my property that the tenant should have paid; what do I do?
Why am I being charged a Homeowner's Insurance Risk Mitigation Fee?
Can I keep having Revolution Rental Management manage my property for as long as the current tenant stays, then terminate after that?
How do I get a new copy of my 1099?
How can I update my contact information?
Why is there a hold placed on my account?
Can I do my own rent-ready repairs?
Do your vendors warranty their work?
Can we provide only one social security number for multiple owners?
Why did a vendor charge me for two trips on the same repair?
Why do some new tenants submit so many repair requests?
Why do I have to provide a social security number or tax ID?
How can I be sure the HVAC filters are being changed on my house?
Can you please not file an eviction on my tenant?
When do you pay owners?
Can I get an itemized invoice for each repair?
Can you do more than one inspection per year on my house?
How do I deposit money into my owner's account?
Will you pay me for referring someone to manage their property?
Can I get a call for approval before every repair?
When are monthly statements posted?
Can I increase the rent to this amount for the lease renewal?
Can I Conduct My Own Inspection
What Does the Yearly OnSight PROS Inspection Cover?
Can we do a lease term longer than a year?
Why is there a commission charged on repairs?
When do you get estimates for repairs?