Owner Questions

Frequently asked questions from our owner/landlord clients.

• Can I get my owner statement in Excel format?
• How do I get my statements or documents after my account has been closed?
• Can Revolution pay my HOA dues for me?
• How do I get a rental verification?
• What are the minimum property repair standards being listing?
• What is the Owner Benefit Package?
• Can you loan me money for a repair?
• Can you appeal my property taxes for me?
• What happens after an eviction is filed against my tenant?
• How do I interpret my monthly owner statement?
• How soon can I get my keys after the tenant moves out?
• I'm terminating management; when can I or my new broker get the tenant's information?
• Can I have a copy of the Tenant & Property Performance Report (TPPR)?
• Can I get a paper check mailed to me instead of a direct deposit for my owner payments?
• How can I get a special inspection done on my property?
• When will I get my final statement & deposit after closing my account?
• How can I get paper copies of documents mailed to me?
• I opted out of the Owner Benefits Package; can I opt back in now?
• How can I downgrade my property management pricing plan?
• Can I cancel my notice to terminate management of my property?
• How do I switch between portfolios in my Owner Portal?
• Where can I find my annual owner statement?
• I want a new tenant. What do I need to do?
• What is Revolution's client satisfaction guarantee?
• Why can't I speak with my tenant myself?
• Can I get Revolution to pay my property taxes for me?
• What happens if my tenant doesn't pay the rent on time?
• How can I terminate my management agreement?
• Can I terminate my tenant's lease early?
• Can I list my property for sale with another broker while Revolution is managing it?
• How do I get reimbursed for pet damage?
• Who should you contact with questions or issues with your rental property?
• What is the Pet Damage Guarantee?
• Why Do I Only Get an Invoice from Revolution Rental Management and Not From the Vendor?
• Do you rent to tenants who have restricted dog breeds?
• Do you accept Section 8?
• Will you work with home warranties?
• Using Your Owner Portal
• What is SureVestor Landlord Insurance?
• Which insurance carriers will list Revolution Rental Management on a landlord's policy?
• How do you select vendors? Can I use my own?
• Can you get multiple quotes for my repair?
• Can I make a contribution to my owner account using a credit card?
• I received a utility bill for my property that the tenant should have paid; what do I do?
• Why am I being charged a Homeowner's Insurance Risk Mitigation Fee?
• Can I keep having Revolution Rental Management manage my property for as long as the current tenant stays, then terminate after that?
• How do I get a new copy of my 1099?
• How can I update my contact information?
• Why is there a hold placed on my account?
• Can I do my own rent-ready repairs?
• Do your vendors warranty their work?
• Can we provide only one social security number for multiple owners?
• Why did a vendor charge me for two trips on the same repair?
• Why do some new tenants submit so many repair requests?
• Why do I have to provide a social security number or tax ID?
• How can I be sure the HVAC filters are being changed on my house?
• Can you please not file an eviction on my tenant?
• When do you pay owners?
• Can I get an itemized invoice for each repair?
• Can you do more than one inspection per year on my house?
• How do I deposit money into my owner's account?
• Will you pay me for referring someone to manage their property?
• Can I get a call for approval before every repair?
• When are monthly statements posted?
• Can I increase the rent to this amount for the lease renewal?
• Can I Conduct My Own Inspection
• What Does the Yearly OnSight PROS Inspection Cover?
• Can we do a lease term longer than a year?
• Why is there a commission charged on repairs?
• When do you get estimates for repairs?